Privacy Policy

Privacy Policy

HKKR Finserv private limited, a private limited company having its registered office at A83, new palam vihar, gurgaon Haryana (hereinafter referred to as “Company”, “We”, “Us” or “Our” which expression shall include its affiliates, subsidiaries, successors and assigns). The Company owns and operates the website https://infinn.in and https://algo-intelligence-options.com or the mobile application INFINN collectively referred to as the “Platform”). “You” and “Your” shall mean anyone who visits, accesses, or uses the Platform or obtains Services (defined below) from Us through the Platform. We are committed to protecting Your privacy and the information You share with Us while using and operating the Platform. We value the trust You place in Us and thus We maintain the highest security standards for securing the transactions and Your information.

Scope of this Policy

Any natural or legal person who has visited the HKKR Finserv Pvt. Ltd website/platform and/or the mobile application, and/or who may or may not have further agreed to initiate the process of opening an account with HKKR Finserv Pvt. Ltd shall come under the purview of the scope of this Privacy Policy. HKKR Finserv Pvt. Ltd shall at all times follow all such rules prescribed under the Information Technology Act, 2000, and rules & procedural guidelines set by the Securities Exchange Board of India (“SEBI”) and/or any of its regulated entities/intermediaries that HKKR Finserv Pvt. Ltd is a member of.

Collection and Use of Your Personal Information

HKKR Finserv Pvt. Ltd may or may not collect your Personal Information to provide services on its web based platform or mobile application. While opening a trading and demat account with HKKR Finserv Pvt. Ltd, you may be asked for certain Sensitive Personal Data or Information (as defined under the Information Technology Act, 2000) to complete your KYC (as per the ‘Know Your Client’ requirements set by SEBI) and as per the Prevention of Money Laundering Act, 2002.
HKKR Finserv Pvt. Ltd, may or may not, request for sensitive information from You at the time of account opening, which would include but not be limited to, (i) setting a password; (ii) financial information such as Bank account or credit card or debit card or other payment instrument details; (iii) information such as name, contact number, gender, date of birth, residence and employment addresses, father’s/mother’s and spouses names, bank account details, scans/copies of document proofs of address & identity such as Photograph, PAN, passport, drivers license, Aadhaar (voluntarily) etc. (iv) uploading signature proof/photo etc. All such information would be for the purpose of: identity verification and background checking for account opening as per KYC & AML Rules, personalising services offered to you, keeping you updated of our products and services relevant to you, information pertaining to our services you’ve subscribed to, and for any legal and regulatory / audit purposes.
Under Regulation 5 of the Information Technology (Reasonable Security and Procedures and Sensitive Personal Data or Information) Rules, 2011, HKKR Finserv Pvt. Ltd is obliged to provide every registered user of HKKR Finserv Pvt. Ltd with a readable copy of the personal information you have provided us.
We would save such information as required by the law, and as directed by the regulators along with such intermediaries regulated by them, for the purpose of offering you our services, and for such further regulatory, audit, and business purposes. We collect Personal Information from you only when you voluntarily use the services provided by HKKR Finserv Pvt. Ltd, and/or enquire to begin an association with HKKR Finserv Pvt. Ltd and/or complete the process of opening an account with HKKR Finserv Pvt. Ltd.
With regard to security, we respect all information provided to us, and take all reasonable steps towards protection of the same. We have implemented technology and policies, with the objective of protecting your privacy from unauthorized access and improper use, and periodically review the same. We maintain procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us.

Aadhaar User Consent Policy

Voluntary Act
The act of providing your Aadhaar is voluntary in nature, which will only be required for completing your account opening procedure online and for digitally signing the HKKR Finserv Pvt. Ltd account opening form. Your Aadhaar may also be used as a proof of address as an alternative choice to drivers license or Passport copy, which is a voluntary decision to be made by you.
You may alternatively choose to go through the offline route of account opening by physically signing all such account opening documents, which does not require you to share your Aadhaar information at all.
HKKR Finserv Pvt. Ltd does not store any Aadhaar information During your online account opening process, you do not input any Aadhaar details on the HKKR Finserv Pvt. Ltd platform. You would be issuing your Digital Aadhaar to Digilocker, from where HKKR Finserv Pvt. Ltd (HKKR Finserv Pvt. Ltd is registered as a Requester on the Digilocker platform) would receive information, based on your consent to allow Digilocker to share such information with HKKR Finserv Pvt. Ltd, limited to: (1) The last four digits of your Aadhaar / VID (Virtual ID created on the UIDAI website), (2) Full Name, (3) Date of Birth, (4) Gender, (5) Address, and (6) Your Photo. Digilocker is a part of the National eGovernance Division under the Ministry of Electronics & Information Technology, Government of India. The Digital Aadhaar issued within DigiLocker is the same as the eAadhaar issued by UIDAI (https://eaadhaar.uidai.gov.in). DigiLocker has partnered with UIDAI to make it available automatically to its users when they link their DigiLocker account with Aadhaar. This act of issuing an e Aadhaar within Digilocker and subsequently Digilocker sharing the information limited to the above points, leads to behaving as a physical KYC. HKKR Finserv Pvt. Ltd only receives information limited to the above points for the purposes of completing KYC of clients online.
All clients may alternatively follow the offline route of account opening, which does not require sharing any Aadhaar related information.

Collection and use of your non-personal information

HKKR Finserv Pvt. Ltd may from time to time collect information, i.e. Non-personal information which cannot be used to identify you personally, while You are using the website or mobile application. HKKR Finserv Pvt. Ltd may from time to time collect in formation such as Non-personal information such as IP (internet protocol) addresses, browser types, the name of your ISP (internet service provider), information about a third party link/URL from where You arrive to our website/mobile application, which pages/URLs do You click on the HKKR Finserv Pvt. Ltd website / mobile application, and the amount of time spent on each.
HKKR Finserv Pvt. Ltd uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses first-party cookies to report on user interactions with our web-based services. These cookies store non-personally identifiable information.

Usage Of Cookies

HKKR Finserv Pvt. Ltd may from time to time use cookies. Cookies are small data files that a website stores on your computer. HKKR Finserv Pvt. Ltd may use persistent cookies which are permanently placed on your computer to store non-personal (Browser, ISP, OS, Clickstream information etc) and profiling information,(age, gender, income etc). While cookies have unique identification nos, personal information (name, a/c no, contact nos etc) shall not be stored on the cookies. We will use the information stored in the cookies to improve your browsing experience on our website, by throwing up relevant content where possible. We will also use the cookies to store visitor preferences to ease visitor navigation on the site.

Disclosure and transfer of collected information

HKKR Finserv Pvt. Ltd does not share any of your information with third parties except: (i) with respect to providing the information or services that you have requested earlier, (ii) or with your express permission for sharing such information, or (iii) with intermediaries/applications who require such information as per regulatory requirements and procedure laid down by SEBI/Exchanges.
Under no circumstances will we sell or rent your personal information to anyone, for any reason, at any time. HKKR Finserv Pvt. Ltd has taken best and reasonable steps to ensure prevention of any un authorised disclosure of your sensitive personal information.
Disclosure for regulatory compliances: HKKR Finserv Pvt. Ltd will share your information with judicial, administrative and regulatory entities to comply with any legal and regulatory requirements.
Disclosures with your prior consent: If, at any time, you choose to utilise the integrated services of third party service partners through us, we will share your information with these third party service partners with your prior consent.
Disclosure for provision of services: HKKR Finserv Pvt. Ltd will share your information with third party vendors of HKKR Finserv Pvt. Ltd as necessary for the provision of services, Authorized third party vendors are bound by the same standards of data security practices and procedures as we are under law and contract. They are subject to the same penalties as we are for the unauthorised disclosure of your personal information.

Privacy Statement as per EU-GDPR

HKKR Finserv Pvt. Ltd shall implement and fu lfil all its obligations under the EU General Data Protection Regulation 2016/679 (“GDPR”). HKKR Finserv Pvt. Ltd shall process any personal data we collect from you in accordance with Data Protection Legislation and the provisions of this Policy.
In case you are subjected to the above stated Regulation, You would have the below stated rights: You may request your data be deleted or corrected; You may request for access of any data that has been stored by HKKR Finserv Pvt. Ltd for providing your services;
You may request storable & readable data to be transferred to another party, this shall be done by HKKR Finserv Pvt. Ltd to the maximum extent possible;
As and where any data is requested, it would be taken only post your prior consent. We are permitted to process your personal data in compliance with Data Protection Legislation by relying on one or more of the following lawful grounds:
You have explicitly agreed to us processing such information for a specific reason. The processing is necessary to perform the agreement we have with you or to take steps to enter into an agreement with you.
The processing is necessary for compliance with a legal obligation we have. The processing is necessary for the purposes of a legitimate interest pursued by us, which might be: to provide services to you; to ensure that Your trading & demat account products/services are running smoothly;
To prevent, detect, investigate and prosecute fraud and alleged fraud, money laundering and other crimes and to verify your identity in order to protect our business and to comply with laws that apply to us and/or where such processing is a contractual requirement of the services you have requested; to ensure that complaints are investigated; to evaluate, develop or improve our services; or to keep our customers informed about relevant services, unless you have indicated at any time that you do not wish us to do so.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
After giving a written notice, a user, who is subject to GDPR, shall have the right to receive Personal Information and Non-Personal Information, which is provided to HKKR Finserv Pvt. Ltd during the usage of HKKR Finserv Pvt. Ltd’s services, such that, this information may be used by another entity which is technically feasible by all parties to the maximum extent possible. For sending across any notice pertaining to removal or requesting to receive all such Personal Information and Non Personal Information, such that, this information may be transferred to another entity/controller of such data as per the GDPR, all subject users are required to write to “support@infinn.in “. The designated Data Protection Officer for the purposes of this GDPR shall be Mr Puneet Kumar.

Security

Our hosting services and servers maintain its systems in accordance with industry standards and best practices to reasonably secure the information of its customers, such as using SSL encryption in certain places to prevent eavesdropping, and employing up-to-date software on the server. However, no data transmission over the Internet can be guaranteed to be 100% secure. “Perfect security” does not exist on the Internet, and therefore you use the website and mobile application at your own risk. Your data is transmitted between your device and our servers using HTTPS protocol for encryption. HTTPS is the technology used to create secure connections for your web browser, and is indicated by a padlock icon in your browser.
HKKR Finserv Pvt. Ltd follows industry best practices, using open and known principles when transferring and storing your data. We believe the biggest threat to the security and privacy of your data is if someone gains access to any of your devices. Remember to keep your password safe and secret to prevent unauthorised access to your HKKR Finserv Pvt. Ltd account. If you think that the security of your HKKR Finserv Pvt. Ltd account has been compromised, change your password and contact us immediately for further assistance.
Correction/Updating or Access to Personal Information
In case of any changes with respect to any of your information, especially Personal Information has been changed or in case you would not like to continue the services of HKKR Finserv Pvt. Ltd, then you would be required to either update your Personal Information or unsubscribe from any updates / information with respect to notifications on the products/services that you had earlier utilised or enquired upon at HKKR Finserv Pvt. Ltd. In case you would like to modify / delete any details with respect to your Personal / Non-personal information, or to access your information in readable format, you would have to write to : (i) support@infinn.in  or to the address: HKKR Finserv Pvt. Ltd, 3rd Floor, SCO No-25, M3M Sector 113 Market, Dwarka Expressway, Gurugram Haryana 122017

Disclaimer as to Loss

While we take reasonable steps to protect the personal information we collect from you, the internet’s open nature means data can travel across networks without security measures and may be accessed and used by unintended parties. Therefore, HKKR Finserv Private Limited is not liable for any losses or damages you may incur due to a privacy or security breach of your personal information

Subject to Change

This Privacy Policy is subject to change and may be updated or revised from time to time, without any prior notification to the User, at the sole discretion of HKKR Finserv Pvt. Ltd. It is the responsibility of the User to periodically review the Privacy Policy to determine whether there have been any revisions or updates. The last updated date of the Policy has been mentioned above for the reference of the User.
If you do not agree with the terms of this Privacy Policy or any changes made to this Policy, please stop using all products and services provided by HKKR Finserv Pvt. Ltd immediately and write to us at email ID stated above.

A 83 Phase 2 New Palam Vihar Gurugram